About EmpathyNerd

We believe that high-growth scaling doesn’t have to come at the expense of deep relationships. We specialize in the interplay between hard data and human behavior to help leaders build sustainable frameworks for loyalty, retention, growth and leadership.

Amanda Richardson has spent the last 15+ years in the trenches of Customer Success and digital transformation. She founded EmpathyNerd to help leaders build the frameworks and the culture necessary to scale sustainably.